Discount available to NAPHS members

Free to NAPHS members

Available only to NAPHS members

Teleconference Trainings

NAPHS hosts a variety of telephone trainings throughout the year. Join the calls live or purchase compact discs of recent calls. (Call NAPHS for details on upcoming calls.) Among trainings currently available:

• MENTAL HEALTH PARITY IMPLEMENTATION: New Regulations Explained by the Nation's Leading Analysts and Experts (coming soon)

Federal regulations have just been issued to help health plans, employers, and other payers implement historic mental health and addiction parity legislation (the Paul Wellstone and Pete Domenici Mental Health Parity and Addiction Equity Act). See http://edocket.access.gpo.gov/2010/pdf/2010-2167.pdf. On this two-part telephone call, hear the thinking of the leaders from all of the key constituencies working to implement the federal parity law. Get insight into how health plans, managed care, and benefits consultants intend to help employers meet parity requirements. Learn anticipated and already implemented benefit design changes. Get ideas for how your organization can work with employers and managed care to best serve individuals with complex mental and addictive disorders. Get practical ideas for helping employees and consumers understand the law and its impact. Get details.

• EMERGENCY PREPAREDNESS: Lessons Learned by Behavioral Healthcare Organizations That Have Survived Disasters)  

Hear real-life stories from behavioral healthcare organization leaders – and the unexpected lessons learned about the challenges of planning for, living through, and recovering from disasters of all types. Their practical advice can help you get ahead of the curve so that you – and your community – are fully prepared to address the needs of your patients with psychiatric and addictive disorders when disaster hits.  Get ideas to help you have the right plans in place to speed your return to business as usual. Learn what FEMA training can do for you and get examples of lessons learned from dealing with H1N1, fires, floods, and other challenging scenarios. This faculty includes leaders from hospitals and residential treatment programs throughout the United States. Get details and order online.

• RECOVERY AUDIT CONTRACTORS (RACs): WHAT BEHAVIORAL HEALTH NEEDS TO KNOW (An Update for Hospitals Offering Psychiatric and Addiction Treatment Services)

  If you provide Medicare services, you need to understand and be prepared for reviews by Medicare Recovery Audit Contractors (RACs). The impact of this program has wide-ranging implications for all healthcare providers – including behavioral healthcare programs receiving Medicare funding. This training features experts from the Centers for Medicare and Medicaid Services (CMS) and the American Hospital Association (AHA). The training focuses specifically on the concerns of behavioral health providers and provides an opportunity to hear how RAC reviews are affecting your peers. Get a better understanding of what the system is intended to do, what specific steps RACs must follow, what your organization needs to do to be ready for RAC reviews, what claims may and may not be reviewed, what to anticipate in complex claims review, what review criteria the RAC will use, the overpayment/underpayment process, the appeals process, and what questions to ask along the way. View details and order CD.

• MANAGING TODAY'S CHALLENGING BEHAVIORAL HEALTH INPATIENT TREATMENT DEMANDS: An Update for Psychiatric and Addiction Treatment Staffs. With higher patient acuity and shorter lengths of stay, the challenges of maintaining a safe and therapeutic treatment milieu in psychiatric hospitals, psychiatric units in general hospitals, addiction treatment services, and residential treatment centers have never been greater. New staff members are constantly joining our treatment teams, experienced staffs are looking for the latest thinking in care approaches, and leaders are looking for the best information to share with their staffs. Topics include essential staff skills for establishing and maintaining a therapeutic milieu, incorporating recovery concepts into short-term hospitalization, use of peer specialists, incorporating the patient perspective of the treatment experience, and reducing reactive aggression in children by reducing coping demands. View details and order CD online.

• SAFETY AND THE BUILT ENVIRONMENT: HELPING BEHAVIORAL HEALTHCARE ORGANIZATIONS STAY UP TO THE MINUTE.  Featuring key national experts including a Joint Commission leader, a former CMS surveyor, and the co-author of the popular Design Guide for the Built Environment of Behavioral Health Facilities. View details and a CD order form.

• HOSPITAL-BASED INPATIENT PSYCHIATRIC SERIVCES (HBIPS) CORE MEASURES: Implementation Strategies for an October 2008 Launch.  Four hours total, plus online resources provided by a faculty of 16.Compact disc: $500 ($350 for NAPHS members). Item number CD 10. View details and a CD order form.

• JOINT COMMISSION EMERGENCY MANAGEMENT STANDARDS FOR 2008: Using an All-Hazards Approach in Behavioral Health. Starting January 1, 2008, The Joint Commission (JC) will require compliance with updated “Emergency Management Standards,” which take a more all-hazards view of emergency management. The JC has concluded that organizations need to plan for combinations of escalating events -- rather than a single emergency. The revised standards emphasize a scalable approach to help organizations manage the variety, intensity, and duration of the disasters that affect a single organization, multiple organizations, or an entire community. This two-hour training is intended to help psychiatric and addiction treatment settings adapt The Joint Commission standards to behavioral health. Faculty includes leaders from The Joint Commission's Standards Interpretation Group as well as behavioral health providers who have lived through emergency situations in their facilities.Compact disc: $250 ($175 for NAPHS members). Item number CD 10. View details and a CD order form.

• SUICIDE RISK ASSESSMENT: Responding to the 2007 JCAHO Patient Safety Goal. All organizations surveyed under either the Hospital or Behavioral Healthcare standards of the Joint Commission are required as of January 1, 2007, to have a plan in place to identify patients at risk for suicide. Suicide is the #1 sentinel event reported to the Joint Commission. NAPHS -- in conjunction with the American Psychiatric Association -- has developed this training to help clinicians and administrators identify practical steps they can take to better assess suicide risk. Learn from experts who have participated in the development of the APA's practice guideline on suicide assessment as well as from peers who have implemented suicide risk assessment in their facilities. Compact disc: $225 ($150 for NAPHS members). Item number CD 6. View details and a CD order form.

• SMOKING CESSATION IN PSYCHIATRIC FACILITIES: Policies and Clinical Considerations."  People with serious mental illnesses die -- on average -- 25 years earlier than the general population, according to a study by the National Association of State Mental Health Program Directors. To help hospitals and other treatment settings set smoking cessation policies, this training will explore both policy and clinical considerations of concern to facilities' clinical and administrative leadership. The faculty includes representatives of treatment facilities that have moved to smoke-free environments as well as national experts from the Smoking Cessation Leadership Center at the University of California, San Francisco, who are working to address the specific challenges facing psychiatric patients. Compact disc: $225 ($150 for NAPHS members). Item number CD 8. View details and a CD order form.

• RESTRAINT AND SECLUSION: Implementing the CMS Final Rule on the Hospital Patients' Rights Condition of Participation. A two-hour training on compact disc. On December 8, 2006, the Centers for Medicare and Medicaid Services (CMS) issued a final rule on the hospital Condition of Participation on Patients’ Rights, including new requirements on the use of restraint and seclusion. The rule is effective January 8, 2007, for all hospitals participating in Medicare and Medicaid, including both general hospitals and freestanding psychiatric hospitals. This training, including CMS staff as faculty, highlights the changes in the regulation as well as the types of organizational changes that hospitals need to consider to ensure compliance. The faculty guides participants through the final rule using a PowerPoint presentation and answers a series of questions from the field. Compact disc: $225 ($150 for NAPHS members). Item number CD 7.  Download an order form.

• Building for Tomorrow: Creating a Patient-Centered Built Environment in Behavioral Healthcare Facilities. A four-hour training on compact disc. Whether you’re planning routine maintenance or major reconstruction, this  training can help you incorporate the best ideas of your peers – and avoid costly mistakes. Hear what others have learned about safety, clinical appropriateness, and efficiency in design of inpatient behavioral healthcare environments. Just one good idea can save you both time and money as well as help to improve patient safety. Involve your clinical leaders, building managers, architects, design consultants, and CEOs on this important call. Sessions feature specific case examples with an extensive panel of expert discussants, including those from Alexian Brothers Behavioral Health Hospital, Avera McKennan Behavioral Health Services, Carolinas HealthCare System, Hall-Brooke Behavioral Health Services, New York Presbyterian Hospital, Princeton House Behavioral Health, Psychiatric Solutions, Inc., Sheppard Pratt Health System, Spring Harbor Hospital, SSM Health Care – St. Louis, and Timberline Knolls, LLC. Compact disc: $450 ($300 for NAPHS members). Item number CD 5. Download a compact disc order form.
• Managing Risk in Behavioral Health Care. A two-hour training on compact disc to help clinical and administrative leaders address their toughest risk management issues. Topics addressed including risk management in medication treatment (medical, legal, and ethical issues); suicide prevention risk reduction strategies; sexual misconduct prevention strategies; protecting proactive risk assessments (the risks of risk assessment) and more. Includes a Web link to PowerPoint presentations and sample forms developed by the faculty. Compact disc: $225 ($150 for NAPHS members). Item number CD 3.  Download an order form.

• Getting Paid for Inpatient Psychiatric Medicare Days: Complying with Local Coverage Determinations. A two-hour training on compact disc for clinical and administrative leaders. Fiscal intermediaries for providers in virtually all states throughout the country have each developed their own inpatient psychiatric "local coverage determinations" (LCDs). These LCDs cover such issues as admission and discharge criteria, certification, initial evaluation, plan of treatment, and documentation guidelines. NAPHS has worked with some of the largest FIs (Mutual of Omaha, AdminaStar, AHS) to review and refine their LCDs. Learn from psychiatric experts who have been involved in the development, review, and refinement of inpatient psychiatric LCDs. Learn what you need to do to be informed about LCD requirements from your FI, to participate and comment on LCD development, and to work with your clinical and administrative team to ensure compliance with all Medicare requirements. Compact disc: $225 ($150 for NAPHS members). Item number CD 4.  Download an order form.

• Get Ready for Medicare Inpatient Psychiatric PPS

  A two-hour audio training on compact disc focused on the implications and mechanics of inpatient psychiatric PPS for behavioral healthcare organizations. Starting January 1, 2005, a new prospective payment reimbursement system takes effect for behavioral healthcare providers offering inpatient psychiatric services beneficiaries under the Medicare program. A final rule outlining the system appears in the November 15, 2004, Federal Register. You will need to fully evaluate your current financial and clinical operations and make appropriate changes to address the new payment system. The compact disc summarizes the key elements of the final PPS rule, helps you understand the financial implications of the final rule, and discusses ways to improve the efficiency and lower the costs of your clinical programming. Compact disc: $175 ($125 for members). Item number CD 1.

• Ask-the-Experts about Geropsychiatric Inpatient Programs. A two-hour audiotape providing an overview for clinicians and administrators about the complexities of treatment, funding, and management of geropsychiatric services.  Learn from top experts about the decision-making process they use to run their own psychiatric inpatient programs for older patients. Audiotape: $175 ($125 for members). Item number AUD 10. 

• Ask-the-Expert about Staffing within Behavioral Health Inpatient Programs.  A two-hour audiotape training designed to help you think through the many issues that need to be considered when determining staffing levels within inpatient behavioral healthcare programs. The audiotape is designed for both administrators and clinicians. In this training, you will learn from nurse executives, who are also CEOs of their facilities, about the decision-making process they use to staff psychiatric inpatient programs. The presenters have direct experience in a variety of treatment settings, including general hospital psychiatric units, freestanding specialty hospitals, and state psychiatric hospitals. Audiotape: $175 ($125 for members). Item number AUD 9.

• Environment of Care Standards. A two-hour training designed to help you address accreditation and compliance issues related to the safety of your building and treatment units for patients with psychiatric and addiction disorders. Starting January 1, 2005, the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) is paying specific attention to environment-of-care standards. This enw survey emphasis brings into focus the importance of being up-to-date on the best strategies for enhancing the safety of the physical environment as it impacts the safety of patients, staff, and visitors. Learn from a top JCAHO environment-of-care expert and national leaders about the thinking behind the new JCAHO requirement, ways to enhance the safety of your unit, how the Life Safety Code impacts behavioral health, where to locate hard-to-find specialty items, and how to avoid costly design and renovation mistakes. Compact disc: $175 ($125 for members). Item number CD2.

• Enhancing the Safety of the Physical Environment for Behavioral Health Care. Whether you are involved in caring for patients within an existing behavioral healthcare program , designing a new building , or renovating space , this audiotape will help you think through the many aspects of the physical environment that can have a significant impact on the safety of patients, staff, and visitors. The training is designed for administrators, clinicians, building managers, and design professionals responsible for accreditation and compliance issues. In this two-hour training, you will learn from a top JCAHO environment-of-care expert (Britton Berek, MBA, CCE) and national leaders (David M. Sine, CSP, OHST; and James M. Hunt, AIA) about ways to enhance the safety of your unit, how the Life Safety Code impacts behavioral health, where to locate hard-to-find specialty items, and how to avoid costly design and renovation mistakes. Audiotape: $175 ($125 for members). Item number AUD 7.

• Preparing Your Organization for Medicare Conditions of Participation Surveys (Including the Patients Rights – Restraint/Seclusion – Standards). Psychiatric hospitals and psychiatric units that accept Medicare and Medicaid patients must comply with federal “Conditions of Participation” and are subject to survey on these conditions. The conditions cover a wide range of issues, focusing on staffing, medical record documentation, and patient rights (including restraint/seclusion). For staff members working within the inpatient setting, it is essential to fully understand the requirements and to be able to effectively assess and monitor compliance. This two-hour audiotape features CMS Central Office staff and others directly involved in implementing the federal standards. Audiotape: $175 ($125 for members). Item number AUD 6.

• Caring for the Suicidal Patient in the Inpatient Setting. For staff members working within the inpatient setting, there is heightened need to be able to effectively assess, monitor, and treat suicidal individuals while they are in the hospital and as they make the transition back to the community. Every year approximately 30,000 people in the United States die as a result of suicide, according to an Institute of Medicine report on Reducing Suicide: A National Imperative. Suicide is also the leading type of reported sentinel event, according to the Joint Commission on Accreditation of Healthcare Organizations. This two-hour audiotape features Charles F. Reyonlds, III, M.D., member, Institute of Medicine Committee on Pathophysiology and Prevention of Adolescent and Adult Suicide; professor of psychiatry, neurology, and neuroscience, University of Pittsburgh School of Medicine, Western Psychiatric Institute and Clinic, Pittsburgh, PA; and Kathleen R. Delaney, R.N., D.N.Sc., associate professor of nursing, Rush College of Nursing; clinical nurse coordinator, Child Inpatient Unit, Rush-Presbyterian-St. Luke’s, Chicago, IL. Audiotape: $175 ($125 for members). Item number AUD 5.

• Suicide Assessment and Intervention: Working with Adults and Youth. A two-hour audiotape featuring David A. Jobes, Ph.D., associate professor of psychology, The Catholic University of America, and associate editor (Treatment), Journal of Suicide and Life-Threatening Behavior. The training offers ideas to help staff within treatment settings better recognize suicidal symptoms and intervene with suicidal patients. Audiotape: $175 ($125 for members). Item number AUD 4.

• Improve Your Partial Hospitalization and Outpatient Documentation. A two-hour audiotape of a training exclusively for behavioral health providers by Kathy Bolmer, Ph.D., president, KB Behavioral Healthcare, and Mary Adam, assistant vice president, Program Safeguards, Empire Medicare Services. Audiotape: $175 ($125 for members). Item number AUD 2.

• Get Ready for HIPAA. A two-hour audiotape of a training from NAPHS, in cooperation with the National Association of Addiction Treatment Providers. Speakers are health regulatory lawyer Mark Lutes, partner, Epstein Becker & Green, Washington, DC, and Matthew Weinstein, president, Managed Networks of America, Virginia Beach, VA. Audiotape: $175 ($125 for NAPHS and NAATP members). Item number AUD 1.

• Get Ready for Outpatient Prospective Payment. A two-hour audiotape of a training presented by Kathy Bolmer, Ph.D. of KB Behavioral Healthcare, Janet Samen of the Centers for Medicare and Medicaid Services (formerly the Health Care Financing Administration), Donna Rohrmiller of Empire Blue Cross/Blue Shield, and NAPHS Executive Director Mark Covall. A 100+-page workbook includes selected HCFA materials of importance to behavioral health organizations. Audiotape/handout package: $175 ($125 for members). Item number AUD.